Shipping

What are the shipping options for Life Equals / Balance the Superfood Shot products?

Our products are shipped by the United States Postal Service (USPS).
 

How long will it take to get my products?

We guarantee 7-10 business days unless you select a quicker option. We are centrally located in the US, so there’s a good chance it will be delivered quicker! If you selected 2-day shipping, you will receive your Balance the Superfood Shot products within two business days of placing your online order.

Life Equals / Balance the Superfood Shot does NOT ship orders the same day they are placed. All expedited orders will ship the following business day. You will receive an email confirmation once your order ships. This email will arrive 1-2 business days after you receive your initial order confirmation email.
 

How much does shipping cost?

If you’re in the U.S. and choose Subscribe & Save, it’s free! However, there is a small international shipping fee, even with subscriptions. Shipping costs vary with every order and all shipping options and costs will be calculated for you in the "Shipping Method" section during checkout.
 

Do you ship products Internationally?

Of course! We at Life Equals / Balance the Superfood Shot love to travel and so do our products! There is a higher charge for shipping internationally and we cannot extend free shipping on subscriptions for international locations.

 

Does SuperfoodShot.co ship to PO Boxes or Military APO/FPO addresses?

Orders by standard shipping can be delivered to PO Boxes or Military APO/FPO addresses.

What if my order was damaged in transit?

In the unlikely event that your product does arrive with damage, please let us know within 21 days of your order date by emailing us at care@superfoodshot.co and please include photos.
 

Returns

How do I get a refund if I am dissatisfied with Life Equals supplements and vitamins?

All Life Equals supplement and vitamin products are satisfaction guaranteed within 30 days of the purchase date from both SuperfoodShot.co and all retailers. To receive a refund if purchased from SuperfoodShot.co, please mail us your original SuperfoodShot.co receipt along with your unused Life Equals product(s) within 30 days of the purchase date.


Please address to:
Attn: Life Equals Refund Request
Life Equals, 6029 Broadmoor St. #1192
Mission, KS 66202


Your refund will be issued back to the credit card that you used to purchase the product. Please allow 2-4 weeks for your refund request to be processed and refund issued. We only accept returns, exchanges, and product-related issues for supplement and vitamins purchased on SuperfoodShot.co. Please contact the retailer you purchased your products from for proper return instructions.

How do I get a refund if I am dissatisfied with Balance the Superfood Shot?

Balance the Superfood Shot is satisfaction guaranteed within 30 days of the purchase date from both SuperfoodShot.co and all retailers. To receive a refund if purchased from SuperfoodShot.co, please mail us your original SueprfoodShot.co receipt along with your unused Balance the Superfood Shot product within 30 days of the purchase date.


Please address to:
Attn: Life Equals Refund Request
Life Equals, 6029 Broadmoor St. #1192
Mission, KS 66202


Your refund will be issued back to the credit card that you used to purchase the product. Please allow 2-4 weeks for your refund request to be processed and refund issued. We only accept returns, exchanges, and product-related issues for supplement and vitamins purchased on SuperfoodShot.co. Please contact the retailer you purchased your products from for proper return instructions.

 

Do I have to pay to ship Life Equals products (supplements, vitamins and Balance the Superfood Shot) back to you?

Customers are responsible for shipping all exchange/return merchandise back to our warehouse. We do not offer return shipping labels.
 

Which method of shipping should I use to send my Life Equals / Balance the Superfood Shot products back?

You can choose any method you like (USPS, UPS, FedEx, etc.). We highly advise securing a tracking number for your return, as Life Equals will not be liable for any return packages lost in transit.
 

Did my product arrive back at your warehouse?

Please reference the return tracking number you secured to verify your package has been delivered. If the tracking number confirms delivery, please be assured your package has been received and will be processed shortly. You will not receive notification from us upon arrival at the warehouse.
 

How do I know my exchange/return has been processed?

Please allow up to 10 business days for processing from the time you return your item(s) to us. For exchanges, you will get an email confirmation once the new product is on its way out to you.
 

What if I was shipped the wrong item(s)?

Please email us immediately at care@superfoodshot.co and we will be happy to correct our mistake.